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Workplace foundations · Lesson 1
← Business & Operation
Operations Coordinator
Supports day-to-day business operations by tracking tasks, coordinating schedules, maintaining records, monitoring workflow, and communicating status updates.
Your progress0/14 lessons
Industry-recognized credentials
Training sites · Detroit
Local employers · Detroit & Southeast Michigan
- Rocket Companies
- General Motors
- Ford Motor Company
- Stellantis
- Blue Cross Blue Shield of Michigan
- DTE Energy
Related classes
- Advanced Business Management
- Business Management Capstone
- Computer Applications
How this program works: Each lesson follows a mastery-learning path: watch a short video, work through the learning module, practice every learning component as a hands-on activity, apply it in a written response (with optional AI coach feedback), then take a quiz with hints and explanations. Your quiz score earns your level — Novice (under 50%), Emerging (50–74%), Proficient (75–99%) or Advanced (100%). You need at least Emerging to move on, and module levels average your lesson levels. Lessons unlock in order — finish Module 1 to start Module 2, and all lessons to unlock the credential capstone.
Module 1 · Workplace foundations
Workplace foundations · Lesson 2
Self Management & Advocacy
Workplace foundations · Lesson 3
Reliability
Workplace foundations · Lesson 4
Communication
Workplace foundations · Lesson 5
Creativity and Adaptability
Workplace foundations · Lesson 6
Critical Thinking
Workplace foundations · Lesson 7
Organization and Planning
Workplace foundations · Lesson 8
Cultural Competence
Module 2 · Technical skills
Complete all Module 1 lessons to unlock technical training.
Technical skill · Lesson 9
Workflow Tracking
Technical skill · Lesson 10
Inventory & Resource Records
Technical skill · Lesson 11
Scheduling & Coordination
Technical skill · Lesson 12
Data & Reporting
Technical skill · Lesson 13
Safety, Compliance & Professional Practice
Module 3 · Credential capstone
Credential readiness plan
Complete every lesson to unlock your capstone.
Related technical instruction
| Course | Provider | What you'll learn | Hours |
|---|---|---|---|
| Advanced Business Management | Michigan CTE / local district | Students examine management concepts, operational processes, business law and ethics, business communications, and career pathways. | 120-180 hours |
| Computer Applications / Microsoft Office | School district / CTE / authorized training provider | Students create, format and manage professional documents and spreadsheets; use formulas, tables, charts and collaboration tools. | 60-150+ hours |