1
Workplace foundations · Lesson 1
← Healthcare
Facility Admissions Coordinator
Registers patients, verifies insurance, schedules admissions and keeps accurate records at the front desk.
Your progress0/14 lessons
Industry-recognized credentials
Training sites · Detroit
Local employers · Detroit & Southeast Michigan
- Henry Ford Health
- Corewell Health
- Detroit Medical Center
- Trinity Health Michigan
- Michigan Medicine
- Ascension Michigan
Related classes
- Principles of Accounting and Finance
- Advanced Business Management
- Business Management Capstone
How this program works: Each lesson follows a mastery-learning path: watch a short video, work through the learning module, practice every learning component as a hands-on activity, apply it in a written response (with optional AI coach feedback), then take a quiz with hints and explanations. Your quiz score earns your level — Novice (under 50%), Emerging (50–74%), Proficient (75–99%) or Advanced (100%). You need at least Emerging to move on, and module levels average your lesson levels. Lessons unlock in order — finish Module 1 to start Module 2, and all lessons to unlock the credential capstone.
Module 1 · Workplace foundations
Workplace foundations · Lesson 2
Self Management & Advocacy
Workplace foundations · Lesson 3
Reliability
Workplace foundations · Lesson 4
Communication
Workplace foundations · Lesson 5
Creativity and Adaptability
Workplace foundations · Lesson 6
Critical Thinking
Workplace foundations · Lesson 7
Organization and Planning
Workplace foundations · Lesson 8
Cultural Competence
Module 2 · Technical skills
Complete all Module 1 lessons to unlock technical training.
Technical skill · Lesson 9
Patient Registration & Data Entry
Technical skill · Lesson 10
Insurance Verification & Eligibility
Technical skill · Lesson 11
Customer Service & Communication
Technical skill · Lesson 12
Confidentiality & Compliance
Technical skill · Lesson 13
Health System Navigation & Workflow
Module 3 · Credential capstone
Credential readiness plan
Complete every lesson to unlock your capstone.
Related technical instruction
| Course | Provider | What you'll learn | Hours |
|---|---|---|---|
| Principles of Accounting and Finance | CTE Course | This is the second of two foundation courses required for all programs of study in the Business Management and Finance Career Cluster and is essential to all pathways. This course provides students with the knowledge necessary to manage and maintain a company’s financial resources in daily operating decisions. A mastery of fundamental accounting concepts, skills and competencies is essential to making informed business decisions. Students will learn to apply generally accepted accounting principles to determine the value of assets, liabilities, and owner’s equity as they apply to various forms of manual and computerized systems for service and merchandising business. Students will apply appropriate accounting principles to payroll and tax liabilities. Students will identify positions and career paths in the field of accounting and will examine the role of ethics and social responsibility in decision making. | |
| Advanced Business Management | CTE Course | This course provides students with the knowledge that will prepare them for post-high school levels of education and entry-level positions in the workforce. Focus will be on the role of business in society; the changing nature of contemporary business practices; major management concepts, theories, and theorists, the processes of management (functional, operational, human relations), business law and ethics, and business communications. Career pathways will be examined and the use of business management knowledge in a variety of career clusters is also explored. Awareness of ethical issues and application of ethical decision-making models will be reinforced throughout the course. | |
| Business Management Capstone | CTE Course | This course is designed to be the second of two sequential business management courses of the completer requirement for students enrolled in the Business Management pathway. Students will apply the knowledge and skills acquired in previous business management courses to settings through the Business Management Final Capstone Project. Students will participate in an end-of-course final project that will involve intense problem- solving in business management. |