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Workplace foundations · Lesson 1
← Property Management, Real Estate & Facilities
Property Management Assistant
Supports property managers with resident records, work orders, vendor coordination, scheduling, communications, reporting, and day-to-day administrative operations.
Your progress0/14 lessons
Industry-recognized credentials
- OSHA 10-Hour General Industry(Advanced / next step)
- NAA Certified Apartment Leasing Professional (CALP)(Advanced / next step)
Training sites · Detroit
Local employers · Detroit & Southeast Michigan
- Bedrock Detroit
- Gilbert Family Foundation
- Huntington Place
- Olympia Development
- Broder & Sachse Real Estate
- CBRE Detroit
Related classes
- Business Management
- Accounting
- Business Communications
- Information Technology
- Work-Based Learning
How this program works: Each lesson follows a mastery-learning path: watch a short video, work through the learning module, practice every learning component as a hands-on activity, apply it in a written response (with optional AI coach feedback), then take a quiz with hints and explanations. Your quiz score earns your level — Novice (under 50%), Emerging (50–74%), Proficient (75–99%) or Advanced (100%). You need at least Emerging to move on, and module levels average your lesson levels. Lessons unlock in order — finish Module 1 to start Module 2, and all lessons to unlock the credential capstone.
Module 1 · Workplace foundations
Workplace foundations · Lesson 2
Self Management & Advocacy
Workplace foundations · Lesson 3
Reliability
Workplace foundations · Lesson 4
Communication
Workplace foundations · Lesson 5
Creativity and Adaptability
Workplace foundations · Lesson 6
Critical Thinking
Workplace foundations · Lesson 7
Organization and Planning
Workplace foundations · Lesson 8
Cultural Competence
Module 2 · Technical skills
Complete all Module 1 lessons to unlock technical training.
Technical skill · Lesson 9
Property Operations & Compliance
Technical skill · Lesson 10
Resident Records & Data Accuracy
Technical skill · Lesson 11
Work Orders & Vendor Coordination
Technical skill · Lesson 12
Reporting & Property Data
Technical skill · Lesson 13
Professional Communication & Service
Module 3 · Credential capstone
Credential readiness plan
Complete every lesson to unlock your capstone.
Related technical instruction
| Course | Provider | What you'll learn | Hours |
|---|---|---|---|
| Property Operations Fundamentals | Property-management employer / workforce provider | Develop inspection, service-request, preventive-maintenance, vendor, inventory, and communication skills. | Provider-defined |
| OSHA 10-Hour General Industry Outreach | OSHA-authorized trainer | Recognize workplace hazards and apply basic safety practices relevant to facilities/property operations. | 10 hours |
| Excel & Property Data Basics | High school CTE / community college | Build spreadsheet skills for tracking work orders, property data, vendors, and routine reporting. | Provider-defined |