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Workplace foundations · Lesson 1
← Property Management, Real Estate & Facilities
Property Operations Technician / Building Operations Assistant
Supports day-to-day property operations through inspections, common-area upkeep, preventive-maintenance tracking, access and inventory support, service requests, and coordination with skilled vendors.
Your progress0/14 lessons
Industry-recognized credentials
- OSHA 10-Hour General Industry(Advanced / next step)
- NAA Certified Apartment Maintenance Technician (CAMT)(Advanced / next step)
Training sites · Detroit
Local employers · Detroit & Southeast Michigan
- Bedrock Detroit
- Gilbert Family Foundation
- Huntington Place
- Olympia Development
- Broder & Sachse Real Estate
- CBRE Detroit
Related classes
- Building Maintenance
- Business Management
- Construction Trades
- HVAC
- Work-Based Learning
How this program works: Each lesson follows a mastery-learning path: watch a short video, work through the learning module, practice every learning component as a hands-on activity, apply it in a written response (with optional AI coach feedback), then take a quiz with hints and explanations. Your quiz score earns your level — Novice (under 50%), Emerging (50–74%), Proficient (75–99%) or Advanced (100%). You need at least Emerging to move on, and module levels average your lesson levels. Lessons unlock in order — finish Module 1 to start Module 2, and all lessons to unlock the credential capstone.
Module 1 · Workplace foundations
Workplace foundations · Lesson 2
Self Management & Advocacy
Workplace foundations · Lesson 3
Reliability
Workplace foundations · Lesson 4
Communication
Workplace foundations · Lesson 5
Creativity and Adaptability
Workplace foundations · Lesson 6
Critical Thinking
Workplace foundations · Lesson 7
Organization and Planning
Workplace foundations · Lesson 8
Cultural Competence
Module 2 · Technical skills
Complete all Module 1 lessons to unlock technical training.
Technical skill · Lesson 9
Property Inspections & Common Areas
Technical skill · Lesson 10
Preventive Maintenance & Asset Care
Technical skill · Lesson 11
Work Orders & Service Response
Technical skill · Lesson 12
Safety, Access & Inventory
Technical skill · Lesson 13
Resident & Vendor Communication
Module 3 · Credential capstone
Credential readiness plan
Complete every lesson to unlock your capstone.
Related technical instruction
| Course | Provider | What you'll learn | Hours |
|---|---|---|---|
| Property Operations Fundamentals | Property-management employer / workforce provider | Develop inspection, service-request, preventive-maintenance, vendor, inventory, and communication skills. | Provider-defined |
| OSHA 10-Hour General Industry Outreach | OSHA-authorized trainer | Recognize workplace hazards and apply basic safety practices relevant to facilities/property operations. | 10 hours |
| Excel & Property Data Basics | High school CTE / community college | Build spreadsheet skills for tracking work orders, property data, vendors, and routine reporting. | Provider-defined |